Never let a midnight maintenance call turn into a $20,000 insurance claim.
Overseer Dispatch automatically captures tenant maintenance requests 24/7, isolates genuine emergencies from routine tickets in seconds, and dispatches your preferred trades via instant SMS—without waking you up, and without requiring anyone to install an app.
Your vendors download nothing. Ever.
HVAC technicians and master plumbers resist downloading specialized client apps, resetting passwords, and learning complicated software portals. Overseer Dispatch dispatches work orders as standard text messages (SMS) and clean email PDFs. Your contractors simply reply to the text to confirm the job and provide their ETA.
Built specifically to satisfy Texas Property Code § 92.056.
Under Texas law, landlords have a strict statutory duty to diligently repair conditions that materially affect the physical health or safety of an ordinary tenant. Missed after-hours notifications jeopardize your 7-day statutory cure window and expose your brokerage to tenant lease terminations, court penalties, and liability.
Three Steps. Zero Late-Night Headaches.
Everything operates in a standard web browser on phone, tablet, or desktop.
Tenant Submits Issue Online
Tenants open your unique portfolio link on their phone. A guided troubleshooting flow collects photos, exact trade category, and confirms whether the issue is a genuine emergency.
Autonomous SLA Triage
Overseer’s diagnostic engine separates false alarms from real disasters. Catastrophic water leaks and electrical hazards trigger immediate action; routine items are queued for business hours.
Direct Vendor SMS Dispatch
Your preferred plumber, HVAC technician, or electrician receives an instant text with the address, photos, and tenant contact. The job is accepted, and you receive an audit report in the morning.
"To protect residential property investments and give independent property managers their nights and weekends back through frictionless, reliable maintenance coordination."
We founded Overseer Dispatch on the principle that property managers shouldn’t have to choose between their personal lives and property protection. By combining smart automation with zero-software vendor dispatch, we keep tenants safe, vendors responsive, and owners protected.
Experience Full Autopilot Free for 30 Days
Test the entire platform across your portfolio with zero financial risk. Every 30-day pilot includes the Core Dispatch Engine and the AI Copilot Suite at no charge.
Portfolio Core
Standard rule-based after-hours intake & vendor dispatch for up to 50 residential doors.
- Branded web intake portal (no tenant app needed)
- Instant vendor SMS & PDF work order dispatch
- Texas Property Code § 92.056 audit logging
- Automated emergency fixture shut-off prompts
- Live manager operations board & queue controls
Autopilot + AI Copilot
Core Dispatch ($99/mo) bundled with the AI Dispatch Copilot ($30/mo add-on) for complete natural-language diagnosis and manager voice/chat operations.
Keep AI or drop to $99/mo Core anytime